Frequently Asked Questions

Questions? We have answers.

Where do you get your materials?

We largely use Bella+Canvas, but also use a variety of other suppliers. For enquiries about specific products, feel free to fill out the form on our Contact page.

When will you restock X?

Some items are temporary releases, but sometimes items will “run out stock” and get removed from the shop before intended. If this is the case, we’ll restock as soon as our supplier restocks. If a base item is no longer being produced, then you probably shouldn’t expect to see it back up any time soon.

Are you owned by EGMADE?

EGMADE and BitByte.Shop are both owned by the same parent company, OSVE. 

When will you be adding new products?

Product additions are sporadic, but if you’d like to keep up to date you could always sign up for our newsletter. We’ll send out an email any time there’s a new update. 

What's a Bit?

A Bit is 1/8th of a Byte. 

What's a Byte?

A Byte is 8 Bits.